Because our candy is a food product, we don't accept returns and all sales are final. This keeps every bag that leaves our Los Angeles kitchen safe, sealed, and fresh for the person who opens it.
No returns doesn't mean you're on your own. If there's any problem with your order (the wrong item, something damaged in transit, or anything else that isn't right), email us at hello@chillibomba.com with your order number and, if you can, a photo of what you received. We'll get back to you and do our best to resolve it for you.
Orders are processed within 1-2 business days. If you need to change or cancel an order, email us as soon as possible after placing it. Once an order has shipped, we're no longer able to change or cancel it.
Anything else about your order? Reach us at hello@chillibomba.com and we'll get back to you.