Because our candy is a food product, all sales are final and we can't accept returns. This keeps every bag that leaves our Los Angeles kitchen safe, sealed, and fresh for the person who opens it.
If we shipped you the wrong product, or something in your order arrived damaged or otherwise not right, we want to fix it. Email us at chillibomba@gmail.com within 2 business days of receiving your order. Include your order number and, if you can, a photo of what you received. We'll send the correct item or do our best to make it right.
Orders are processed within 1-2 business days. If you need to change or cancel an order, email us as soon as possible after placing it. Once an order has shipped, we're no longer able to change or cancel it.
Anything else about your order? Reach us at chillibomba@gmail.com and we'll get back to you.